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Health & COMMUNITY SERVICES
CHC22015 CERTIFICATE II in COMMUNITY SERVICES
COURSE DESCRIPTION
Get your foot in the door of the community services sector with this accessible course. This qualification will give you a sense of what will be required of you in a community services role, such as care assistant or community support worker. Explore topics related to effective communication, responding to emergencies, working with children and managing relationships. This course provides a sound framework for further study, or to formalise skills you may already have.
CAREER OPPORTUNITIES
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; roles may provide support, recruitment, performance management, risk management, advocacy or interventions to individuals, groups or communities and range from working under the direction and supervision of others to managing the programs and services themselves.
Possible job titles relevant to this qualification include:
- Community Services Worker
- Assistant Community Services Worker
- Accommodation Support Worker
- NDIS Support Worker
- Family Support Worker
CHC35021 Certificate III Community Safety Services
COURSE DESCRIPTION
This qualification reflects the role of workers in a range of community safety services settings in remote and other communities. These services may include safety patrols, outreach services, community liaison and support roles or community networking programs in relation to specific initiatives.
At this level, work takes place under the general direction of others and supervision may be direct or indirect. Workers in community safety services roles contribute to the safety and wellbeing of their communities.
CAREER OPPORTUNITIES
This qualification supports employment pathways in community safety, particularly in remote and regional communities. Graduates may contribute to patrols, safety liaison, outreach, and community engagement services that promote wellbeing and reduce harm. Roles are supervised but allow for independent decision-making in line with organisational policies.
Possible job titles relevant to this qualification include:
- Community Safety Officer
- Night Patrol Officer
- Safety Support Worker
- Community Liaison Officer
- Outreach Worker
- Community Safety Patrol Worker
- Youth or Community Engagement Support Worker
CHC42021 CERTIFICATE IV in COMMUNITY SERVICES
COURSE DESCRIPTION
This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.
CAREER OPPORTUNITIES
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; roles may provide support, recruitment, performance management, risk management, advocacy or interventions to individuals, groups or communities and range from working under the direction and supervision of others to managing the programs and services themselves.
Possible job titles relevant to this qualification include:
- Community Services Worker
- Health Education Officer
- Domestic Violence Officer
- Case Coordinator or Worker (Disability or Community Services)
- Care team leader
- School Support Officer (working with children with disabilities)
- Assistant Community Services Worker
- Accommodation Support Worker
- Family Support Worker