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Health & COMMUNITY SERVICES
CHC22015 CERTIFICATE II in COMMUNITY SERVICES
COURSE DESCRIPTION
Get your foot in the door of the community services sector with this accessible course. This qualification will give you a sense of what will be required of you in a community services role, such as care assistant or community support worker. Explore topics related to effective communication, responding to emergencies, working with children and managing relationships. This course provides a sound framework for further study, or to formalise skills you may already have.
CAREER OPPORTUNITIES
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; roles may provide support, recruitment, performance management, risk management, advocacy or interventions to individuals, groups or communities and range from working under the direction and supervision of others to managing the programs and services themselves.
Possible job titles relevant to this qualification include:
- Community Services Worker
- Assistant Community Services Worker
- Accommodation Support Worker
- NDIS Support Worker
- Family Support Worker
CHC42015 CERTIFICATE IV in COMMUNITY SERVICES
COURSE DESCRIPTION
This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.
CAREER OPPORTUNITIES
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; roles may provide support, recruitment, performance management, risk management, advocacy or interventions to individuals, groups or communities and range from working under the direction and supervision of others to managing the programs and services themselves.
Possible job titles relevant to this qualification include:
- Community Services Worker
- Health Education Officer
- Domestic Violence Officer
- Case Coordinator or Worker (Disability or Community Services)
- Care team leader
- School Support Officer (working with children with disabilities)
- Assistant Community Services Worker
- Accommodation Support Worker
- Family Support Worker
CHC33015 CERTIFICATE III in INDIVIDUAL SUPPORT
COURSE DESCRIPTION
The Certificate III in Individual Support is designed to specialise in Disability care work and provides training to entry level workers who want to work in disability care in community based organisations and in particular within the NDIS.
This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan for provision of person-centred care to people who may require support due to disability. Workers are being required to increasingly support people in their homes, support people with increasingly complex needs, to tailor care and to support approaches to meet individual needs with increased ‘client’ choice.
This course combines both theory and practical training, with the bulk of the learning and assessment in the workplace where learners will be practising newly acquired knowledge through delivery of skills in areas relating to personal care, assisting people to maintain independence in their home of choice and provide welfare and support services to assist some of the most vulnerable people in the community.
CAREER OPPORTUNITIES
Upon completing this course, there are a variety of career paths you can take:
Key opportunities include:
- Assistant in Nursing (AIN)
- Personal Care Assistant
- Home Care Worker
- Community Care Worker
- Community Support Worker